• Handle customers, risk carriers, and providers’ requests
• Make the necessary administrative and medical clearance to provide medical decisions for Inpatient, Outpatient, pharmacy, and ER claims as per GlobeMed Lebanon guidelines & protocols
• Inform the patient about all details related to his coverage (In, Out, Excess, limitation, CNSS, Rejection...)
• Check on false declarations and take necessary action
• Coordinate with the Supervisor for all complicated cases and check for cost-saving
• Bachelor’s degree in Nursing
• 1 or 2 years of experience in the related field
• English language is necessary; French is a plus
• Excellent communication skills and organizational skills
• Time management
• Customer-oriented, good listener, and patient