OUR STORY

GlobeMed Lebanon, one of the first Third Party Administrators (TPA) in the region, has been a leading healthcare benefits management company since launching its operations in the country in 1991. We have administered health benefits programs for numerous payers across both the private and public sectors.

We are continuously driving the industry forward with our innovative solutions, from providers’ network management to utilization management and review, as well as business intelligence tools. Furthermore, our pioneering technology is another main pillar we depend on to deliver unparalleled service. Not only are we digitizing most processes, but we are also mostly automating them.  

GlobeMed Lebanon is proudly a GlobeMed Group franchisee. With over 35 years of experience, GlobeMed Group has a network of franchisees in 12 countries in the MENA region, including Lebanon, Iraq, Saudi Arabia, Kuwait, Qatar, United Arab Emirates, Bahrain, Jordan, Palestine, Egypt, Nigeria, and Syria.

KEY FIGURES

35

Years of know-how in the
management of healthcare benefits

450,000+

Served insured
members

1,132

Providers directly
contracted in Lebanon

40

Clients served from insurance companies,
mutual fund, self-funded schemes & international companies

300

Dedicated team
in Lebanon

MAJOR MILESTONES

1991

1995

1999

2000

2001

2002

2004

2006

2007

2011

2012

2013

2015

2016

2017

2018

2019

2021

2022

1991

Launching in Beirut as one of the first Third Party Administrator (TPA) in the region.

1995

Introducing the “Perpetual Plan®”, the first medical insurance product for individuals and families with guaranteed renewability, a new concept at the time. 

1999

Becoming the first to go online at healthcare providers.

2000

Establishing Info-Santé, a 24/7 medical call center offering healthcare information, medical triage, and patient education.

2001
  • Establishing GlobeMed Limited as the franchisor of the acquired Lebanese know-how and solutions
  • Launching the development of the e-procurement Pharmacy Management system.
2002

Establishing the Coding School in Lebanon in partnership with the prominent Saint joseph University (USJ)

2004

Expanding GlobeMed group regional presence to the Kingdom of Saudi Arabia and launching GlobeMed Saudi.

2006

Launching GlobeMed operations in Kuwait.

2007

Expanding GlobeMed Group regional presence to Qatar and launching GlobeMed Qatar.

2011
  • Transitioning the Kuwait branch to fully-fledged operation under GlobeMed Kuwait brand name.
  • Launching three new operations under GlobeMed Group: GlobeMed Jordan, GlobeMed Palestine, and GlobeMed Bahrain. 
2012

Expanding GlobeMed Group regional presence with a new operation in Egypt as GlobeMed Egypt.

2013

Expanding GlobeMed Group to West Africa, reaching Nigeria.

2015

Winning the “TPA of the Year” award in the Middle East Insurance Industry Awards (MIIA) in Dubai.

2016
  • Expanding GlobeMed Group operations to Iraq and launching GlobeMed Iraq.
  • Celebrating the silver jubilee of GlobeMed, 25 years of commitment to taking care of healthcare.
2017

Winning the “Third Party Administrator” award at the MENA IR Insurance Awards in Dubai.

2018

Winning the “Claims Management Services Provider” award at the MENA IR Insurance Awards in Dubai.

2019

Winning the “Best Strategic Partner” and the “Best TPA Delegate” awards at the 1st annual partnership recognition gala event organized by Hotel Dieu de France Hospital in Lebanon.

2021

Celebrating the 30th anniversary and achieving top TPA ranking in the MENA region as published in Al Bayan Magazine.

2022

Retaining the top TPA ranking in the MENA region as published in Al Bayan magazine, for servicing 25,250,000 million adherents.

VISION & MISSION

Vision

Maintain our leadership as a pacesetter and a benchmark reference in the management of healthcare benefits.

Mission

To provide exceptional services to beneficiaries and risk carriers, transparent cost containment to risk carriers, and a quick, hassle-free process to healthcare providers.

HUMAN CAPITAL

Human Capital

At GlobeMed Lebanon, we firmly believe that our human capital is the main asset of our sustainable growth. We work under a well-balanced human and professional approach, and we are renowned for promoting equal employment, parity, and diversity, and for encouraging training and human development.
Now, our human capital of professionals covers a range of disciplines, from medical doctors, nurses, and pharmacists to claims experts, medical coding experts, customer service champions, as well as business development and continuous improvement specialists.

THE GROUP

With more than 35 years of experience, GlobeMed was one of the first organizations to introduce the Third Party Administrator (TPA) model in the MENA region. We have expanded our presence through our award-winning TPA franchisees across the Middle East and North Africa. Today, our 12 fully-fledged operations serve more than 220 clients in both the public and private sectors. We are processing nearly USD3 billion worth of claims annually from the largest healthcare network in the region, with over 24,000 directly contracted providers and more than 120,000 providers worldwide through our cooperation with international partners.

aaGlobeMed also has the unique privilege of being both a TPA franchisor and a health insurance systems vendor. Over the years, our solutions have evolved through the hands-on experience of our franchisee operations and have been successfully tested in many distinct markets. With franchisee operations in 11 countries, GlobeMed benefits from exposure to different operational standards, market practices, regulatory frameworks, and a wide variety of health scheme requirements; all those dimensions have greatly influenced us to apply continuous improvement to the system. Today, GlobeMed puts at the disposal of payers the most comprehensive and efficient solutions to manage healthcare benefits. 

KEY FIGURES

35

Years of know-how in the
management of healthcare benefits

12

Countries of operations
and still expanding

220+

Clients in the private
and government sections

24,000

Providers directly
contracted with GlobeMed

3

Billion dollars in claims worth
processed annually

1,600

Employees dedicated
and well-trained

120,000

Users utilizing
GlobeMed system

27M+

Million insured members served
in private & public schemes