International and Regional Servicing
With a proven track record of service excellence, GlobeMed provides world-class international health services to your members around the globe.
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Access to healthcare provider network
GlobeMed offers your members access to the widest directly contracted network in the MENA region with over 24,000 providers, in addition to 120,000+ healthcare providers worldwide while securing cashless access and best tariffs.
Claims management services
Our comprehensive claims management services include securing claims pre-authorization, guarantee of payment (GOP), concurrent review for in-patient care, discharge planning, claims adjudication and settlements.
Services to insured members
We believe that every interaction with your members is an opportunity to show them that we care. Hence, we continuously invest in our customer service, providing your members with:
- A 24/7 multilingual call center
- SMS notifications for coverage decisions
- An insurance self-service tool through the GlobeMed FIT mobile app
Additional services
- Centralized account management services and reporting
- Medical assistance services such as emergency medical evacuation, repatriation of mortal remains, etc.
- Facilitating insurance fronting arrangements with insurance companies when needed to meet regulatory compliance.
